Conversational AI: Fighting fraud while reducing friction for customers – Brendan Van Staaden, Managing Executive, MoData Interactive.

Conversational AI: Fighting fraud while reducing friction for customers – Brendan Van Staaden, Managing Executive, MoData Interactive.

The risks of identity fraud remain as high as ever for consumers and banks alike. Global research from Experian shows that 58% of consumers have been a victim of online fraud or know someone who has been a victim, or both. The challenge that banks face is protecting their customers from increasingly sophisticated identity thieves and scammers without adding undue friction to customer experience (CX). One of the most powerful tools institutions can leverage to…

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AfDB approves trade finance transaction guarantee facility to Banque Commerciale du Burundi

AfDB approves trade finance transaction guarantee facility to Banque Commerciale du Burundi

ABIDJAN (Capital Markets on Africa): The Board of Directors of the African Development Bank Group (www.AfDB.org) has approved a trade finance transaction guarantee facility to Banque Commerciale Du Burundi (Bancobu). Leveraging Bancobu’s strategic footprint in the East African nation, this instrument will provide support to Small and Medium Sized Enterprises (SMEs) and local corporates, to facilitate their import and export trade finance requirements. The Bank will provide a guarantee to Confirming Banks for the non-payment…

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Africa’s potential growth hotspot and unsettling monetary environments

Africa’s potential growth hotspot and unsettling monetary environments

LAGOS (Capital Markets in Africa) – The Q4 GDP figures suggest the rifle is cocked and the Senegalese economy is ready to shoot the lights out this year. Industry ended 2022 with a bang and the development of the hydrocarbons sector could see Senegal become Africa’s growth hotspot in 2023. Domestic political uncertainty and economic challenges abroad are the main obstacles to traverse. Elsewhere, both Namibia and Algeria are still struggling with unsettlingly high price…

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Africa: Attempting to re-join the club

Africa: Attempting to re-join the club

Author’s note: Not all African countries have been able to take advantage of the African Growth and Opportunity Act (Agoa) – a programme granting duty-free access to the world’s largest consumer market, the US. The programme has seen some criticism, ranging from the perceived lack of reciprocity from African nations to the US’ unilateral suspension of African countries, and the uncertainty this creates when making long-term investment decisions. However, at least one country, Cameroon, thinks…

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Cybersecurity budgets: The delicate balance of spending money to save money

Cybersecurity budgets: The delicate balance of spending money to save money

JOHANNESBURG (Capital Markets in Africa) – Allocating sufficient budget to cyber threats can be a complex issue that requires the cooperation and coordination of all executives within an organisation. When a company’s financial and reputational welfare is at stake, it pays to effectively calculate the priority such risks should be awarded during budgeting, says Ryan Mer CEO at eftsure Africa, a Know Your Payee™ (KYP) platform provider. For CFOs, it’s not a question of whether…

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Time to Break the Deadlock on TotalEnergies’ Offshore Gas Deal

Time to Break the Deadlock on TotalEnergies’ Offshore Gas Deal

JOHANNESBURG (Capital Markets in Africa) – South Africa is a regional heavyweight. Its economy is one of the largest on the African continent — as well as the most diversified, the most industrialized, and the most technologically advanced. It has more extensive road and rail networks than any other African state, a feature that puts it in a good position for future growth. But South Africa also has a very big problem. Since 2007, the…

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