Delivery is critical in e-tail transactions, says DHL
As e-commerce continues to gain popularity across the African continent, more effort needs to be paid towards facilitating flawless delivery to customers. This is further supported by the Global e-Commerce Logistics 2015(1) report which reveals that e-commerce logistics is rapidly changing to keep pace with this quickly evolving market. This is according to Sumesh Rahavendra, Head of Sales for DHL Express Sub Saharan Africa, who says that the delivery of goods purchased online is one…
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